Terms and Conditions

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1. Payment Policy
   All payments for products and services must be made in full before any order is processed or consultation begins. Eco Precious does not offer cash-on-delivery or post-payment options.
2. Order Confirmation
   Orders are confirmed only after successful payment. Customers will receive an email or message confirming receipt of payment and order details.
3. Shipping and Delivery
   Products will be shipped only after payment is verified. Delivery times may vary depending on location and product availability. Eco Precious will not be held responsible for delays caused by courier services or unforeseen circumstances.
4. Consultation Services
   All service consultations will commence only after full payment is received. Clients must provide accurate information and be available at agreed times for effective consultation.
5. Refund and Cancellation Policy
   
   • Products: Refunds or cancellations are only accepted before shipping. Once a product has been shipped, no refund will be issued except in cases of damaged or defective goods.
   • Services: Fees for consultations or services are non-refundable once the session or project has begun.

1. Product Quality and Warranty
   Eco Precious ensures that all products are inspected and in good condition before shipping. Any defects or issues must be reported within 48 hours of delivery for review.
2. Customer Responsibilities
   Customers must provide accurate delivery addresses, contact information, and any other required details. Eco Precious will not be responsible for failed deliveries due to incorrect information.
3. Pricing and Availability
   Prices are subject to change without prior notice. Product and service availability may vary, and Eco Precious reserves the right to limit quantities or discontinue items at any time.
4. Intellectual Property
   All materials, designs, content, and branding under Eco Precious are the intellectual property of the company and may not be reproduced or used without written consent.
5. Limitation of Liability
   Eco Precious shall not be liable for any indirect, incidental, or consequential damages arising from product use, delays, or service outcomes. Customers agree to use all products and services at their own discretion and risk.